FAQ

Setting up your Spinfinity Casino account takes just minutes. Visit our homepage and click the "Sign Up" button to begin the registration process. You'll need to provide basic information including your name, email address, date of birth, and preferred currency. We accept both traditional currencies like USD and CAD, plus cryptocurrencies including Bitcoin, Ethereum, and Litecoin.After completing the registration form, check your email for a verification link to activate your account. Once verified, you can log in and start exploring our game library. Remember to keep your login credentials secure and never share them with others.For the best gaming experience, consider completing your profile information and setting up your preferred payment methods right away. This preparation ensures smooth deposits and withdrawals when you're ready to play for real money.

Spinfinity Casino offers multiple welcome bonus options to match different playing styles. Our standard welcome package provides 300% up to $9,000 plus 350 extra spins, spread across your first three deposits. This bonus comes with a 40x wagering requirement and includes spins specifically for Nova7s Slots.Cryptocurrency players can claim our exclusive 500% crypto bonus up to $5,000 with just a $10 minimum deposit. This offer requires a 50x wagering requirement but provides exceptional value for Bitcoin, Ethereum, and other supported crypto deposits.New players can also access our $20 no deposit bonus using code C20BONUS, allowing you to test our games without any initial investment. This bonus has a 40x wagering requirement and $200 maximum cashout limit. Remember, you're eligible for only one free bonus before making your first deposit.

No deposit bonuses let you play real money games without making an initial deposit. At Spinfinity Casino, simply enter the bonus code during registration or in the cashier section to claim these offers. Our current no deposit codes include C20BONUS for $20 free and LCB75MEGA for 75 free spins.These bonuses come with wagering requirements, typically 40x the bonus amount, meaning you must wager $800 to clear a $20 bonus. Maximum cashout limits apply - usually $200 for no deposit offers. All winnings above this limit are forfeited upon withdrawal.Important restrictions apply: you can only claim one no deposit bonus before making your first deposit. If you win and request a payout, you'll need to make at least one deposit to validate your account and process the withdrawal. Always read the full terms and conditions before claiming any bonus.

Spinfinity Casino supports a comprehensive range of payment options for US players. Traditional methods include Visa, MasterCard, American Express, Discover, and bank transfers. We also accept digital wallets like Neteller, Skrill, and ecoPayz for faster processing.Cryptocurrency enthusiasts can deposit and withdraw using Bitcoin, Bitcoin Cash, Ethereum, and Litecoin. Crypto transactions often process faster than traditional banking methods and may qualify for enhanced bonus offers.Minimum deposit amounts vary by payment method, typically starting around $10-35. Withdrawal processing times range from instant for cryptocurrencies to 3-7 business days for bank transfers. Always verify your account through our KYC process to ensure smooth payment processing.

Wagering requirements determine how much you must bet before withdrawing bonus funds or winnings from promotional offers. At Spinfinity Casino, most bonuses carry a 40x wagering requirement, calculated on the bonus amount plus deposit for welcome offers.For example, if you claim a $100 bonus with 40x wagering, you must place $4,000 in qualifying bets before cashing out. Different games contribute differently toward meeting these requirements - slots typically contribute 100%, while table games may contribute less or not at all.Live dealer games don't contribute toward wagering requirements, so focus on slots and eligible casino games to clear your bonus efficiently. Check the contribution table in your cashier section after claiming any bonus to see exact percentages for each game type.

Absolutely! Spinfinity Casino offers full mobile compatibility through your smartphone or tablet's web browser. Our Real Time Gaming software adapts seamlessly to smaller screens, providing the same high-quality graphics and smooth gameplay you'd expect on desktop.Access your account, make deposits, claim bonuses, and play hundreds of slots and table games directly through your mobile browser. No app download is required - simply visit our website and log in to start playing immediately.Mobile players enjoy the same security features, customer support access, and promotional offers as desktop users. Whether you're commuting, traveling, or relaxing at home, your favorite casino games are always within reach.

Spinfinity Casino features an extensive library of Real Time Gaming titles, including popular slots, table games, and specialty options. Our slot collection ranges from classic three-reel games to feature-rich video slots with progressive jackpots and bonus rounds.Table game enthusiasts can enjoy multiple variants of blackjack, roulette, baccarat, and video poker. We also offer specialty games like keno and scratch cards for players seeking different gaming experiences.New games are added regularly, ensuring fresh content and the latest RTG releases. Use our game filters to find titles by category, popularity, or specific features like free spins or progressive jackpots.

Spinfinity Casino operates under proper licensing to ensure fair gaming and player protection. Our games use certified random number generators (RNGs) to guarantee fair outcomes, and we maintain strict security protocols to protect your personal and financial information.We're committed to responsible gambling practices and provide tools to help players maintain control over their gaming habits. These include deposit limits, session timers, and self-exclusion options available through your account settings.Regular audits ensure our games meet industry standards for fairness and randomness. Players can access game return-to-player (RTP) information and verify the integrity of our gaming software through independent testing agencies.

Account verification, also known as Know Your Customer (KYC), is required before processing withdrawals. This security measure protects both players and the casino from fraud and ensures compliance with regulatory requirements.To verify your account, submit clear photos or scans of a government-issued ID (driver's license or passport), proof of address (utility bill or bank statement from the last 90 days), and front/back images of any cards used for deposits.The verification process typically takes 24-48 hours once all required documents are submitted. Upload documents through your account dashboard or email them to our support team. Verified accounts enjoy faster withdrawal processing and higher transaction limits.

If you encounter technical problems while playing, first try refreshing your browser or clearing your cache and cookies. Many minor issues resolve with these simple steps. Ensure you're using an updated browser version and have a stable internet connection.For persistent problems, contact our customer support team through live chat or email at support@spinfinity.casino. Provide specific details about the issue, including your username, the game you were playing, and any error messages received.Our technical support team is available to help resolve gameplay issues, account problems, and payment concerns. We typically respond to support requests within a few hours and work quickly to restore normal gaming functionality.

Spinfinity Casino is committed to promoting safe, responsible gaming practices. We provide multiple tools to help players maintain control, including deposit limits, loss limits, session time reminders, and cooling-off periods.Players can set daily, weekly, or monthly limits on deposits and losses through their account settings. These limits help prevent overspending and encourage mindful gaming habits. We also offer reality checks that remind players how long they've been playing.If you need a break from gaming, our self-exclusion options range from 24 hours to permanent account closure. We partner with organizations like GamCare and Gamblers Anonymous to provide additional support resources for players who need help.

Spinfinity Casino employs industry-standard SSL encryption technology to protect all data transmissions between your device and our servers. This same encryption technology is used by major banks and financial institutions worldwide.Your personal information is stored on secure servers and never shared with third parties without your explicit consent. We maintain strict privacy policies and comply with data protection regulations to safeguard your information.Financial transactions are processed through secure payment gateways with additional fraud protection measures. We monitor all account activity for suspicious behavior and may temporarily restrict accounts if unusual activity is detected, protecting your funds from unauthorized access.